loader image

Duncan Solutions achieves remarkable results through Leadership Development and The Predictive Index

by | Jun 24, 2024 | Case Studies

Duncan Solutions Logo Leadership Development The Predictive Index

Duncan Solutions are an Australian-owned company delivering unified parking and payments solutions for municipalities, private operators, and merchants requiring a managed, electronic payment solution.

The organisation was experiencing specific leadership challenges and was seeking a reputable partner that could deliver a tailored leadership development program alongside The Predictive Index (PI), so they could:

  • Create a values-driven culture
  • Develop and grow leaders at all levels
  • Have understanding around employee engagement levels and employee feedback so they can make data-driven decisions.

Duncan Solutions was clear on their objectives and the areas they wanted to target to improve workforce performance, and ultimately company performance.

Duncan Solutions embarks on a tangible and applicable leadership Development program

Red Wolf Group delivered a 12-month Leadership Development Program in partnership with Duncan Solutions to grow its managers and leaders alongside implementing The Predictive Index.

The 12-month program was guided by experienced facilitators, Sam Norton and Alicia Lykos, who provided managers in the program with the ability to hire, inspire, motivate, delegate, and empower their teams.

The program featured topics such as

  • Coaching for Performance
  • Power of Effective Feedback
  • Courageous Conversations
  • Management vs Leadership
  • Hiring Top Talent
  • Managing Up in an Organisation
  • Emotional Intelligence
  • Leading through Change
  • Facilitating Continuous Improvement

These topics are foundational to strengthening managers’ and leaders’ skills and creating high-performing teams that are inspired, aligned, and thriving.

The Predictive Index puts the science behind the most effective learning, and by leveraging the PI insights, the leaders and managers in Duncan Solutions could learn not just from theory but tangibly apply these learnings within their teams and develop their trust with each other.

“Showing your team investment in robust leadership models alongside The Predictive Index is a really powerful combination”

Natalie Banister, Head of People and Culture, Duncan Solutions

Duncan Solutions has seen the long-term value translation of investing in people and leadership development

The level of observed improvement that Duncan Solutions has seen has exceeded their expectations.

By investing in its leadership development, Duncan Solutions and it’s managers and leaders expressed they are engaged, aligned to the same path, and are more understanding of each other. Their team continues to use the leadership and management strategies learned in the program in their day-to-day work. 

Duncan Solutions leverages the ongoing benefits from The Predictive Index insights to hire, design, and inspire high-performing teams that are engaged with their work, their teams, and the organisation.

“From a CFO point of view, it’s simple investing in people… there are no issues investing in that area if it’s going to enhance our business and our people. Better people lead to better performance which leads to better profitability”

Mark Byrne, CFO, Duncan Solutions